This letter is to express my sincere appreciation of the way in which the sale was handled. I am naturally very pleased with the result and wish to thank you for your personal efforts on my behalf.
Just wanted to drop you a note to thank you for your excellent service that you provided for me during the course of my recent purchase.
When we met, I gave you a short list of my essential criteria, much of which was not negotiable and requested that you keep me in mind should something pop up.
You did keep in touch and suggested a few properties to me which met about 90% of my list, did not at any stage seem frustrated or exasperated, despite my rejection of several suggested units and eventually came up with a property that fitted my criteria perfectly.
You retained your pleasant disposition, friendly manner and boundless patience throughout this time and even during the process of the recent purchase.
I was amazed and slightly in awe!
This was an excellent outcome for all of us; seller, agent and buyer. The vendor did not have to waste time nor money on advertising and multiple inspections and I was able to obtain the exact type of property that was on my "wish" list and contracts were signed as soon as practicable.
I would have no hesitation in recommending you as an agent nor your company Scott Banks Real Estate Group as an agency for any potential vendor and investor.
ST KILDA VIC 3182.
August 4th, 2016
Thank you for the flowers and compassion shown to [our tenant], It truly means a lot to us to work with professionals that care.
We are very appreciative and extremely happy with the level of professionalism and service provided from both the leasing and sales team.
We look forward to continue to work with Scott Banks and the team.
A big thank you to Gina and her team. I was looking for a rental and Gina went above and beyond what any normal real estate agent would have done.
Professional, efficient and caring which made this awkward time an easy transition and the follow up communication mixed with a genuine care really shines through. Again, Gina - Thank you for all your hard work and care. Not many like you in the real estate world!